Blockchain-Driven Transparent Governance Models: A Socio-Technical Perspective on Digital Trust

Abstract

Transparency, accountability, and citizen participation are foundational principles of effective
governance in the digital age. However, traditional bureaucratic systems often suffer from inefficiencies, corruption,
and lack of public trust. This paper proposes a blockchain-driven governance framework that leverages the
decentralized and immutable nature of distributed ledger technology to create transparent public services. Using a
socio-technical systems approach, we explore how blockchain can transform key areas such as land registry, public
fund allocation, and digital voting to foster accountability and citizen empowerment. Through case studies and
system architecture models, we analyze how technical features like smart contracts and consensus mechanisms
interact with social factors including institutional readiness, stakeholder trust, and digital literacy. Our findings
reveal that while blockchain offers significant potential to rebuild digital trust, its adoption faces challenges such as
interoperability, regulatory uncertainty, and resistance to change. We conclude with policy recommendations for
scalable and inclusive implementation of blockchain in governance. This research provides a multidisciplinary
perspective to support policymakers and technologists in designing transparent, citizen-centric governance systems
using blockchain innovations.